Do You Have PreOrder Anxiety? We Can Help!


Do you have customer order anxiety? We can help with that!

You're not alone! I'm an artist who is familiar with the process and I still get nervous when I approach other artists for custom pieces. Why do we torture ourselves? Let's talk about it.

Problem #1: I Know I Want Something, But I Don't Know Exactly What I Want!!!
Solution 1: Think about the person you're buying for. It isn't about finding the right "thing" or the trendiest thing (unless they're really into trends) to give them, it's about expressing how you feel about them. 

Solution 2: Begin with something simple like a color or a material (e.g. wood or glass) and go from there. Find samples you like and bring photos of your inspiration to the artist. We love working from photos: It means we're starting from the same point.

Problem #2: It's Going To Be Expensive
Solution 1: Custom doesn't mean expensive: Custom means you had a hand in choosing the details. There are a few things that can increase your cost, such as an upgrade in hardware, exotic materials, and intricate engraving.  

Solution 2: Bring a budget and be honest with the artist about how much you are able or willing to pay. Be clear about it. If an artist wants your business - and they should - they will respect your financial limits. They may not be able to meet your expectations, and if that happens, ask for a referral. Most reputable artists will help you out. 

Solution 3: Sometimes the cost of a piece comes from the materials selected. We can help you choose alternate materials that look and feel similar to the original, but cost less.

Problem #3: I Don't Want To Be Disappointed

Solution 1: Communication is key. If you're honest about what you want (and what you don't want), you're more likely to get it. Be kind, but be direct. We want you to be happy with your order.

Solution 2: Ask for a mockup. Chances are the artist will offer one, but if they don't, ask for one. Remember the mockup will be a little different from the final product, but this is where you can change details and make corrections without incurring additional cost

These are just a few of the reasons why people hesitate to order custom products. There are probably many more and if you're wondering about how to approach an artist with questions, don't hesitate to reach out to us and ask for advice. 

Ask for Julia - I'm happy to help!

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